CUSTOMER SALES CONSULTANT
As a Customer Sales Consultant, you will play a key role in the customer buying experience from beginning to end. This position requires a strong ability to work with your team, be adaptable to change, have attention to detail, and a strong customer orientation. As a Sales Consultant, you will be part of a collaborative team assisting customers with their needs and assuring the highest satisfaction. Every day, you will be an asset in making sure customers feel welcomed from the minute they arrive and feel educated in every step of their experience.
What You’ll Do:
• Maintain unit average required by store
• Greet all customers promptly and in a courteous manner
• Lead customers through the entire sales process
• Use CRM tool effectively to track all customer interactions
• Effectively educate all customers on products we offer
• Take customers on test drives and ensure the customer understands the vehicle’s operating features
• Educate customers on financial products and financing options available to them
• Follow up with customers after the purchase
• All other duties, tasks and/or projects as assigned
What You’ll Bring:
• Valid driver’s license
• Must be 18 years of age
• High standard for quality and attention to detail
• Excellent listening, telephone, and computer skills
• Excellent verbal and written communication skills
• Must have a friendly, positive attitude and be a team player
• Professional demeanor and appearance (name tags, uniform, etc.)
• Strong customer service mentality
• Must have a valid driver’s license and acceptable driving record